Automation Catalog

Creates the invoice with a payment page in your own branding, on your own Stripe account — the money goes straight to you, we never touch it. Text the pay link from your business number, hand out a print-ready invoice with a scan-to-pay QR code, and let the chasing happen by itself: days 3, 7 and 14, by text and branded email, stopping the instant payment lands — nobody who has paid ever gets chased.

Note: Stripe transaction fees (2.9% + $0.30) are paid directly to Stripe by the customer.

When a customer texts your business number, the assistant answers — using your own website and the notes you give it, so it knows your hours, your services and your area rather than inventing an answer. It handles the routine questions that eat your evening, and when it isn't confident, it hands the conversation to you instead of guessing.

A digital safety net for owners who can't answer the phone on a roof or under a sink. When you can't take a call, the system waits a natural 60 seconds, then texts the caller back to keep them engaged — stopping them from calling your competitors. You get an alert telling you who called.

One thing to know before you buy: customers reach you on a number we answer and pass straight through to your phone. At setup you choose whether to simply advertise that new number, or to also bring your existing number across to us so nothing you already advertise has to change. Your own voicemail still takes your messages either way — if you don't pick up, callers reach it and the message lands in the inbox you already have. They wait a few seconds longer than they used to, because we hold them for a moment so your mobile number is never read out to them. Because calls come through a number we manage, if our system is down they will not ring your phone; we would rather you knew that now than found out later.

Answers the calls you didn't pick up. Instead of a caller hitting voicemail and phoning the next business on the list, the assistant takes the call, answers what it can from your website and your notes, and passes anything it isn't sure about to you. It tells callers it's an assistant if they ask. Includes 375 talk-minutes a month for calls the assistant answers, plus 315 minutes a month for calls you place yourself through the business number. Need more of either? You top up from your portal, and we never bill you automatically for going over unless you switch on auto top-up.

Grows your local SEO by requesting reviews when satisfaction is highest. About 24 hours after an invoice is marked paid — and always at a civilised hour, never late at night — the customer gets a friendly text with a direct one-click link to your Google Business Profile — and you climb the Maps rankings.

The guard that matters: if a job went badly, you can stop that customer's review request with one click from the job-completion notice — and the system re-checks at send time, so a refund issued in the meantime cancels the request on its own. It is deliberately built to fail towards sending: if we genuinely cannot tell, the request goes and the reason is recorded, because a held request you can recover beats a customer who was never asked.

A retention engine that proves your value every month. On the 1st, the system pulls each client's GA4 traffic, compares it to the previous month, has AI write a zero-jargon executive summary, and delivers it straight to their inbox.

Every email your automations send — payment chases, booking reminders, reports — is automatically styled in your branding — your logo, your colors. During setup, our AI analyzes your logo and builds your email template once; every email after that carries your business's face, not a generic robot's. (Text messages send in your business's name and voice — SMS just doesn't do logos.)

Every client gets a private, self-serve portal — your own logo and colors across the header, and a link straight back to your own website. What shows up depends on what you've got: send branded emails from your own Gmail, send invoices from your own Stripe, adjust your booking hours and buffer time, mark a job complete to kick off review requests, or pull a fresh website report on demand — all using the accounts you've already connected, no new logins to manage. As the owner, you can invite your staff with their own secure sign-in and grant each one access to only the specific tools they need — no more sharing one password around the shop.

Instant Lead Capture needs somewhere to put the leads it captures, so you pick a CRM during setup. Ours is hosted at your own address and priced flat for your whole team — no per-user charges, which is where per-seat CRMs get expensive: five people on Pipedrive is at least $70–120/mo depending on tier. Prefer Pipedrive, or already using it? Keep it — we connect to it instead and cover your own single seat for as long as you're a MyNebulas client, though additional Pipedrive seats are billed by them. Every other automation runs on its own and needs no CRM at all.

Automations that text your customers — booking confirmations, missed-call replies, review requests — do it from a dedicated phone number set up just for your business, never a shared line and never your personal number. We buy and cover the cost of that number for as long as you're a MyNebulas client, so your customers always see the same number from you. If a particular area code matters to you, tell us and we'll match it where one is available — the supply isn't ours to guarantee, so we'd rather say that than promise it.

Everything listed above is available today.