Welcome to MyNebulas. We believe in transparent, honest business. These terms are written in plain English so we are always on the same page.
Last Updated: May 30, 2026
By purchasing one of our packages, you agree to these fair-use terms. Our goal is simple: clear scope, clear expectations, and zero hidden surprises.
We offer three tiers: Starter, Growth, and Pro. Deliverables are strictly limited to the tier you purchase.
Any extra pages or features are quoted separately before work starts. We never add hidden fees, and we always ask for explicit approval first.
We reserve the right to refuse service, cancel projects, or terminate hosting for businesses involving alcohol, gambling, adult entertainment, usury, deception, scams, or illegal activity.
If terminated for policy violations after work has begun, no refunds are issued.
Setup Fee: Covers initial design and build labor. It is non-refundable once design has begun.
Monthly Retainer: Covers hosting, API integrations, updates, and support. It is billed every 30 days via Stripe.
You may cancel your monthly retainer anytime by emailing service@mynebulas.com.
Your site remains live until your billing cycle ends. After cancellation, websites built on our infrastructure go offline. You keep your domain, logos, and written content you provided.
Each tier includes a specific number of revision rounds (for example, 1 round in Starter).
A revision round means one collected list of changes after the initial design is presented. After included rounds are complete, the site is launched. Major structural changes after that may require an hourly consulting fee.
If we request key items and receive no response for 30 consecutive days, your project is put on hold.
Resuming may require a small restart fee to cover team rescheduling.
We build secure and reliable websites. However, MyNebulas is not legally or financially liable for loss of revenue, data loss, or interruption caused by third-party server outages, software glitches, or events beyond our reasonable control.
Email us and we will explain any point in plain language.
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